Details on Made Solid payment, shipping and returns.
Payment, Shipping & Returns
All Made Solid pieces are made by hand from start to finish, using unique materials. In purchasing an item you acknowledge that it may have differences in color, cut and finishing to the image in the item listing. Sizing is approximate due to difference in hide stretch and bead size. This is the beauty of leatherwork and we hope that is why you have chosen a piece from Made Solid.
Any item listed as one of a kind will match the listing exactly.
By placing an order, you agree to have your name and email address placed on the Made Solid mailing list.
Your shipping address will be kept on file to facilitate the shipping process on future orders.
No personal information of any other kind is collected or retained by Made Solid or Solid State Los Angeles and no information is shared or sold to 3rd parties.
Most Made Solid items are made to order by hand, this means that not all purchased items will be ready to ship immediately after order. Normal turn around time is 5-8 days from purchase to shipment.
Unforseen issues with material availability that could delay shipment will be communicated to buyers as soon as we become aware of them.
We offer flat rate shipping on almost all of our listed items.
Domestic packages are shipped via USPS Priority Mail. International packages are shipped via USPS Intl First Class.
The buyer will receive shipping and tracking via email address associated with the order.
Please contact us with any shipping service requests.
*oversize, fragile and any other pieces needing extra care may require additional shipping charges.
Remember that each piece from Made Solid is unique, however if you are not happy with your purchase, unused items may be returned for exchange within 7 days of purchase.
Buyer is responsible for all return shipping costs and all included materials received from Made Solid must be included.
If the craftsmanship or durability of your piece is in question, please email to review options. We work very hard to live up to the name Made Solid!
Payment and Taxes
Payments are processed through Stripe - securely accepting most major credit and debit cards from around the world.
Please note that local charges may occur, depending on your region and local customs duties. These charges are at the customers own expense.